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Shoreline
ShoreLine is our client focused newsletter providing timely updates in areas such as product news, industry updates and practical tips for Lab and Billing teams.
The ShoreLine for the Lab
Updates for SurroundLab™ Plus users: new features, reports and workflow improvements.
Results Entry update: view previous replicates
A new View Saved Results option shows manually entered and instrument-merged values so users can pick any replicate for final release.
Read the issue →Microbiology module updates: results history and culture source editing
New micro features: an Organism ID release-history report with CSV output and direct editing of culture source and site.
Read the issue →Something new: Result Code Detail Lookup in Results Entry
A ctrl-z lookup in Results Entry now surfaces patient-specific normals, critical values, conversion settings and instrument channel details.
Read the issue →Something new: the Menu Lookup option
Search SurroundLab Plus menus by full or partial text and get the menu path for every matching option.
Read the issue →Two new reports: Microbiology Reflex Key List and Bill-Only Order Codes
SurroundLab Plus adds a Microbiology Reflex Key List report and a Bill-Only Order Codes report with CSV output.
Read the issue →Accession Inquiry update: multi-pick from the accession list
Accession Inquiry now supports selecting more than one accession at a time, presented in sequential order with a Show Next prompt.
Read the issue →Instrument Channel Definition update: skip informational results
A new field in Instrument Channel Definition lets labs exclude informational results, like Diluting, from merging into SurroundLab Plus.
Read the issue →The ShoreLine for AR
Updates for SurroundLab AR users: new builds, billing features and regulatory changes affecting lab revenue cycle teams.
Something new: the Menu Search Tool in SurroundLab AR
A new Menu Lookup screen lets SurroundLab AR users search menu options by full or partial text and see the menu path for every match.
Read the issue →PAMA reporting 2026: what changed and how to prepare in SurroundLab AR
The 2026 PAMA data reporting period runs May 1 through July 31, 2026. Here's what changed under the CAA and how to run the PAMA Report in SurroundLab AR.
Read the issue →Provider action required: 2026 HETS enrollment change and CMS travel allowance updates
CMS is changing Trading Partner Management Systems for HETS enrollments in spring 2026, and 2026 travel allowance and specimen collection rates are out.
Read the issue →New SurroundLab AR build: Client Invoice Manager, automated late fees and line-item posting
The latest SurroundLab AR release adds a Client Invoice Manager, net payment terms tracking, automated late fees, line-item posting and new claims reporting.
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